Last Updated: August 21, 2026
Masjid Solutions (“Masjid Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites or use our software platforms, mobile applications, portals, kiosks, payment and donation features, communications tools, APIs, and other products and services that link to this Privacy Policy (collectively, the “Services”).
Our Services are primarily provided to organizations such as mosques, Islamic centers, schools, nonprofit organizations, and other community organizations (“Customers”). These Customers may use our Services to manage information relating to their members, donors, students, parents or guardians, teachers, employees, volunteers, event participants, and other individuals.
In some circumstances, Masjid Solutions collects and uses personal information directly for our own business purposes. In other circumstances, we process personal information on behalf of our Customers in connection with their use of the Services. When we process information on behalf of a Customer, that Customer is responsible for determining how the information is collected and used, subject to applicable law and our agreements with the Customer.
This Privacy Policy also explains the choices and rights that may be available to you regarding your personal information. Your use of the Services is also subject to our Terms of Use.
The information we collect depends on how you interact with Masjid Solutions, which Services you use, and how the organization through which you access the Services has configured its account.
We may collect the following categories of information:
When you create an account, contact us, or use the Services, we may collect information such as your name, email address, telephone number, mailing address, username, account credentials, organization name, role, and other contact or account information.
Organizations using Masjid Solutions may provide or maintain information about individuals through the Services. Depending on the Services used, this may include information relating to members, donors, students, parents or guardians, teachers, employees, volunteers, event participants, and other individuals associated with the organization.
This information may include names, contact information, household or family relationships, membership information, student and school information, attendance records, registration information, donation and payment records, event participation, documents, communications, and other information entered or uploaded by the Customer or its authorized users.
When payments are made through the Services, we may collect or receive information relating to the transaction, such as the payer’s name and contact information, transaction amount, date, payment status, payment method type, transaction identifiers, refunds, disputes, and related records.
Payment transactions may be processed by third-party payment processors. Masjid Solutions does not necessarily receive or store all financial information provided directly to those payment processors, such as complete payment card or bank account details.
When you communicate with Masjid Solutions or communicate through features of the Services, we may collect information such as your contact information, the content of your communication, support requests, and related records.
When you access or use the Services, we may automatically collect certain technical and usage information, such as your IP address, browser type, device type, operating system, pages or features accessed, dates and times of access, and information about how the Services are used.
We may also use cookies and similar technologies as described in the Cookies and Similar Technologies section of this Privacy Policy.
We may use the information we collect or process for the following purposes:
When Masjid Solutions processes personal information on behalf of a Customer, we use that information to provide the Services to that Customer and in accordance with our agreements with the Customer, this Privacy Policy, and applicable law.
Our Services may allow Masjid Solutions and our Customers to communicate with users through email, SMS/text messages, push notifications, and other electronic communications.
Organizations using Masjid Solutions may use the Services to send communications to their members, donors, parents or guardians, students, teachers, employees, volunteers, event participants, and other individuals.
The Customer sending the communication is responsible for determining the recipients, content, and purpose of its communications and for obtaining any consent or authorization required by applicable law.
Masjid Solutions acts as a technology service provider in facilitating these communications and does not determine the content or recipients of communications sent by our Customers.
We may send you administrative or service-related communications concerning your account or use of the Services, including security notices, transaction information, account notifications, support communications, and important changes to the Services.
Where permitted by law, we may also send marketing or promotional communications from Masjid Solutions. You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages.
If you choose to receive SMS or text messages, message and data rates may apply depending on your mobile carrier and service plan. The frequency of messages may vary depending on the Services you use and the communications you have elected to receive.
Where consent is required, consent to receive marketing or promotional text messages is voluntary and is not a condition of purchasing products or services.
You may opt out of SMS communications by following the opt-out instructions provided in the applicable message or through other methods made available by Masjid Solutions or the Customer sending the communication.
We do not sell or share SMS opt-in consent or mobile telephone numbers with third parties for their own marketing or promotional purposes.
We may use third-party communications providers to deliver email, SMS, push notifications, and other communications. Information necessary to deliver those communications, such as your email address or telephone number, may be provided to those service providers for that purpose.
The Services may integrate with or provide access to third-party websites, applications, platforms, and services. These may include payment processors, communications providers, authentication services, analytics providers, accounting or financial services, and other technology providers used by Masjid Solutions or our Customers.
When you or a Customer chooses to use a third-party integration, certain information may be exchanged between Masjid Solutions and the third-party service as necessary to enable or operate the integration. The information exchanged depends on the particular integration and the features being used.
Third-party services may collect, use, and process information in accordance with their own terms and privacy policies. Masjid Solutions is not responsible for the independent privacy practices of third parties.
Our Services may also contain links to third-party websites or services. Following a link to a third-party service does not mean that Masjid Solutions controls or endorses that service or its privacy practices. We encourage you to review the privacy policies of third-party services before providing personal information to them.
Masjid Solutions maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Our security measures may include access controls, authentication mechanisms, encryption where appropriate, system monitoring, backup and recovery procedures, and other safeguards appropriate to the nature of the information and the Services.
We also limit access to personal information to personnel and service providers who require access for legitimate business purposes and who are subject to appropriate confidentiality or security obligations.
Customers and users are responsible for protecting their account credentials, maintaining the security of devices used to access the Services, and appropriately managing user access, roles, and permissions within their accounts.
While we take reasonable measures to protect personal information, no method of electronic transmission, storage, or information-security system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to, stored by, or processed through the Services.
If we become aware of a security incident involving personal information, we will investigate and respond to the incident and provide notifications as required by applicable law.
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with our contractual and legal obligations, resolve disputes, maintain appropriate business and financial records, and enforce our agreements.
When Masjid Solutions processes personal information on behalf of a Customer, the retention of that information may be determined by the Customer’s use of the Services, account settings, contractual arrangements with Masjid Solutions, and applicable legal or regulatory requirements.
Customers are responsible for determining appropriate retention periods for information they maintain through the Services, including records relating to their members, donors, students, parents or guardians, employees, volunteers, and other individuals.
Following termination or expiration of a Customer’s account, Masjid Solutions may retain Customer Data for a limited period to allow for account administration, data recovery, legal compliance, backup processes, fraud prevention, security, dispute resolution, or other legitimate business purposes. Information may also remain in backups for a period of time before being deleted or overwritten in accordance with our backup and retention practices.
We may retain certain information for longer periods when required or permitted by applicable law, including transaction, financial, security, audit, and compliance records.
When personal information is no longer reasonably necessary for the purposes for which it was retained, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable retention practices.
Depending on where you live and the nature of your relationship with Masjid Solutions, you may have certain rights or choices regarding your personal information.
You may be able to review or update certain personal information directly through your account or through the organization that maintains your information using Masjid Solutions.
If Masjid Solutions processes your personal information on behalf of a Customer, such as a mosque, school, or other organization, that Customer generally controls the information and is responsible for responding to requests concerning access, correction, deletion, or other privacy rights. In those circumstances, you should direct your request to the applicable organization.
We will reasonably assist our Customers in responding to privacy requests as required by applicable law and our agreements with them.
For personal information that Masjid Solutions controls directly, you may contact us to request access to, correction of, or deletion of your personal information, or to exercise other privacy rights that may be available to you under applicable law.
We may need to verify your identity before processing a request. Certain information may be retained where required or permitted by law or where an applicable exception applies.
You may unsubscribe from Masjid Solutions marketing emails by following the unsubscribe instructions included in those messages.
For communications sent by a Customer through the Services, you may need to contact that Customer directly to manage your communication preferences.
You may opt out of SMS/text communications by following the opt-out instructions provided in the applicable message or through other methods made available by Masjid Solutions or the Customer sending the communication.
You may manage certain cookies through your browser settings or through any cookie preference tools we make available. Disabling certain cookies may affect the functionality of the Services.
To submit a privacy request concerning personal information controlled directly by Masjid Solutions, please contact us at:
Masjid Solutions
Email:
[email protected]
Phone: 317-854-0207
We may request additional information reasonably necessary to verify your identity and process your request.
Certain Masjid Solutions Services are designed for use by schools, educational programs, religious organizations, and other organizations that provide programs or services involving children and students. As a result, our Services may process personal information relating to children and students when that information is provided by a Customer, parent or guardian, or authorized user.
Schools and other organizations using Masjid Solutions may collect, enter, upload, or maintain information about students through the Services. Depending on how the Customer uses the Services, this information may include a student’s name, date of birth or age, contact information, parent or guardian information, household relationships, enrollment and registration information, classroom or grade information, attendance records, educational information, and other information necessary to administer the Customer’s programs.
When Masjid Solutions processes student information on behalf of a school or other Customer, the Customer is responsible for determining what information is collected and how it is used and for obtaining any parental consent or other authorization required by applicable law.
Masjid Solutions processes such information to provide the Services to the Customer and in accordance with our agreements with the Customer, this Privacy Policy, and applicable law.
Parents or guardians who wish to access, correct, or request deletion of information maintained about their child by a school or other Customer should generally contact that organization directly. Because the Customer controls the applicable records, Masjid Solutions may refer such requests to the Customer and will reasonably assist the Customer as required by applicable law and our agreements.
Masjid Solutions does not knowingly collect personal information directly from children for Masjid Solutions’ own marketing or commercial purposes without appropriate authorization.
Where a child is permitted to access or use a Service through a school, parent or guardian, or other Customer, that access is subject to the permissions and controls established by the applicable Customer and any requirements of applicable law.
If we learn that personal information from a child was collected directly by Masjid Solutions in a manner inconsistent with applicable law, we will take appropriate steps to address the information.
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:
The specific rights available to you depend on your state of residence, our relationship with you, the nature of the information involved, and whether an applicable privacy law applies.
Masjid Solutions does not sell personal information for monetary consideration. If our practices change in a manner that creates additional rights under applicable privacy laws, we will provide any notices and choices required by applicable law.
When Masjid Solutions processes personal information on behalf of a Customer, such as a mosque, school, nonprofit organization, or other organization, the Customer generally determines how that information is collected and used.
If your privacy request relates to information maintained by one of our Customers, you should generally submit your request directly to that organization. We may assist the Customer in responding to your request as required by applicable law and our agreements with the Customer.
To exercise a privacy right relating to personal information controlled directly by Masjid Solutions, please contact us at [email protected].
We may take reasonable steps to verify your identity before processing your request. We will not discriminate against you for exercising privacy rights available to you under applicable law.
Masjid Solutions is based in the United States, and our Services may be accessed and used by Customers and individuals located in other countries.
Personal information processed through the Services may be transferred to, stored in, or processed in the United States or other countries where Masjid Solutions or our service providers operate. These countries may have privacy and data protection laws that differ from those in your country of residence.
When personal information is transferred across borders, we take reasonable measures designed to protect the information in accordance with applicable law, our contractual obligations, and this Privacy Policy.
Personal information processed in another country may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, regulatory authorities, or national security authorities where permitted or required by applicable law.
If you are located in Canada, personal information may be processed or stored outside Canada, including in the United States.
Masjid Solutions will handle personal information subject to applicable Canadian privacy requirements in accordance with applicable law. Depending on the organization, province, nature of the information, and activity involved, Canadian federal or provincial privacy laws may apply.
Canadian individuals who have questions about how their personal information is handled may contact the applicable Customer organization or Masjid Solutions as described in the Your Privacy Choices and Rights section of this Privacy Policy.
If you access the Services from another country, your personal information may be transferred to and processed in the United States or other jurisdictions in which Masjid Solutions or our service providers operate.
Where required by applicable law, we will use appropriate safeguards for cross-border transfers of personal information.
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, legal requirements, or other factors.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy. Changes will become effective when the updated Privacy Policy is posted or on any later date specified in the updated policy.
If we make material changes to this Privacy Policy, we may provide additional notice where appropriate or required by applicable law, such as through the Services, by email, or by other reasonable means.
We encourage you to review this Privacy Policy periodically to stay informed about how Masjid Solutions collects, uses, shares, and protects personal information.
If you have questions about this Privacy Policy, our privacy practices, or how we handle personal information, or if you wish to submit a privacy-related request, please contact us:
Masjid Solutions
Address: 4728 W 38th St, Indianapolis, IN 46254, USA
Email:
[email protected]
Phone: 317-854-0207
